Doug Sullivent doesn’t like the word “efficient.”
"Anyone can be 100 percent efficient, if they set the standard low," Sullivent said.
As Director of Operations at the Tulsa plant, Sullivent applies the “Lean Enterprise Principles” to eliminate waste and improve the flow of production. When Sullivent talks about greater output, it isn't just about numbers. The "Lean" concept directly connects customers' needs to production.more»
One critical aspect of leadership is knowing when and how to step back, review your progress and look over the horizon to see where you are going. Even more important is getting others to follow suit. It’s not all about the bottom line. In fact, when you’re hitting all the other marks, the bottom line improves. Here are some ways we at Muncie Power Products take a long view.more»
In a year where our industry has continued to stretch it legs towards an ever quicker pace we can take away several key lessons as we plan for an even better 2015. The most important of those lessons is that we all continue to do more work while requiring fewer resources and at a greater speed. Success in an environment where efficiency and added value have become paramount is waiting for those who adapt their strategies to focus on one often overlooked element, time.more»
How has technology helped you better serve customers?
The evolution of the Muncie website has helped a lot of people understand the market. It has a technical training course you can take online at your own pace. You can go through the basic hydraulic and power take-off training courses and Muncie will mail you a certificate for each section completed. I think it's an excellent addition.
Jeffery Jackson is a man of a thousand questions.
Through years of training and continuing education, Jackson is confident in his knowledge of the hydraulics industry. Whether troubleshooting a problem or discussing special features, Jackson has an encyclopedia-like knowledge of the company's products.
Muncie’s Advantage+ Hydraulic System, combines unique technologies that increase reliability and revolutionize the method in which snow and ice removal fleets are operated and maintained.
But it is the Wi-Fi capabilities of the Advantage+ System, and its accompanying smartphone and tablet applications, that distinguishes Muncie Power Products from competitors.more»
The third quarter is a critical juncture for any business. By this time of year, you have a good idea of how things are going and why. You may have spent some time in the trenches, alongside your team leaders, working on your company’s most important priorities. This is a good place to once again take a view from 30,000 feet.more»
The philosophy of “lean,” a centerpiece of Muncie Power Products intentional leadership, is a great foundation for building trust with our customers. Look up the word “trust” in a dictionary and you’ll find it is synonymous with “reliance,” which leads you to words like “dependence, confidence, belief and faith.” Trust, then, could be said to mean having a certain belief in, solid dependence on, or secure faith in the character, ability, strength or truth of someone or something.more»